Who is Justin Smith?

Justin Smith – 14108 NE 78^th Court ˜ Redmond, WA 98052 - Cell: 425-736-4590 - Twitter: JSatGS - Justin2010Smith@gmail.com LinkedIn: http://www.linkedin.com/in/smithjustin  - Blog: http://wp.me/pUJcr-2K

VP/DIRECTOR OF BUSINESS DEVELOPMENT

North America  ˜  Asia  ˜  India  ˜  Australia

Value Offered

§ Ten years of experience leading business development/sales organizations and multinational teams to exceed revenue, profit and service goals. § Proven track record of driving growth, channel development expansion, while delivering innovation to exceed customer expectations.  Expert skills in B2B technology sales to diverse-industry clients worldwide. § Strong command of business protocols and experience conducting business with executives across the globe. § Expert hunter, relationship builder, channel developer, negotiator and sales strategist with price to win.  § Manage multiple initiatives in start-up environment, revenue generation, channel and strategic partnerships development, product and support § Driving force to develop A-caliber work ethic, culture, values of sales and business development group. § Business Development – Identify and evaluate business opportunities. Work to identify and evaluate new markets for products, and technology in-licensing, development, marketing or partnership opportunities. § Market Strategy Development – As new tech/products are being developed, or acquired, coordinate with the development team to develop strategies to win marketplace.  Includes market segmentation, value prop, product positioning, pricing and channel strategy, and communications strategy development

 

Key Skills

Global Market Expansion StrategiesBusiness & Channel Development Sales Team Training & Management Complex Negotiations & Sales Cycles

Territory Startup & TurnaroundStrategic Partnership Building Key Account Management Forecasting & Market Analytics

SaaS Strategy and SalesOperations Management Proposals and Presentations Navigating Matrix Organizations

 

Representative Clients

Inc 500:Adayana, 360Training, Chenega, Jigsaw, NetProspex, Maximizer, FrontRange/GoldMine,

Education:University of New Mexico, University of Louisiana Monroe, American College of Technology

Foreign Businesses:KipMcGrath Centers, iTalki, TalkGroup, Pearson International, Classof1, TransTutors, Global Academic Management,  LanguagesOutThere,

Channel Partners:EdIdeas, Inc., uBoost, HowThingsWork, Inc., YDP, CrossRoads of Education, oaSES, SRG Technology

 

CareerProgression	Express Professionals Seattle (EPS) ● MemeSpring (MS) ● GlobalScholar (GS) ● SweakyMedia (SM) ● GlobalScholar (GS) ● Talyst (T) ● Public Education (PE) ● Academic Book Service (ABS)
	Director of Tech Recruiting, Presently (EPS)	Corporate Training Manager 2006-07 (Startup/T)
	VP Business Development, 2010 (Startup/MS)	High School Principal 1995-2006 (PE)
	Director of Business Development, 2008-10 (Startup/GS)	High School Educator/Coach 1990-1995 (PE)
	VP Business Development, 2009-10 (Startup/SM)	B2B Sales Representative 1989-95 (ABS)
	Global B2C Service & Sales Manager 2007-08 (Startup/GS)
	Progressed through a series of promotions, culminating in challenge to establish a new venture funded company directly serving Fortune 500 CRM provider’s global customer sales, service and support organizations. Supervised a multinational services and sales force of 26+ IC’s located in the U.S. and India. Managed a portfolio of global accounts and led all lead generation, pipeline development, forecasting, market analytics and sales/services team training/development programs.

 

Achievement Highlights

Earned repeated commendations for team management, business development, sales and customer service leadership throughout 20+year tenure with private and public companies. Significant results include:

As VP Business Development MemeSpring (2010):

At time the company folded due to founder litigation: § Created a lead generation opportunity base beyond 33,000+ leads in core vertical at C-VP level contact.    § Cultivated and signed strategic agreement partnerships with the #1 and #2 largest US-based business lead generation companies to complete the product scope of web intelligence product of the new company. § Completed agreement with the #2 largest CRM Company in the market to complete web intelligence product module for joint go-to-market within their development channel. § Earned letter of intent with # 5 largest CRM Company in the market for a baked in web intelligence module in the product.

 

AchievementHighlights (continued)	§ Established deep discussion 50% stage with the # 7 and #8 largest CRM Companies in the market for a baked in web intelligence module in their product.  Was establishing feature set and integration SDK to enable the desired feature set. § Closed agreement with a lower level open source CRM vendor (minor) § Completing at 85% agreement with the largest market research firm in India for web intelligence research platform.  Was finishing pricing and time of delivery.  Feature set and product scope accepted as proposed.  Anticipated agreement close was 30 days.  § Used personal network to bring MemeSpring founder team before four different sets of private angel funders and one VC firm in the Seattle Market. § Harnessed strengths in forecasting, opportunity identification, goal-setting and motivation to outdistance the competition and drive a market disrupting product § Penetrated new markets, landing first-time wins in an established market without deliverable product or history.
As Director of Business Development GlobalScholar (2008-2010):	§ Generated $10 million pipeline for sales and delivery in private label platform business.    § Created a lead generation opportunity base beyond 10,000 leads.    § Established and cultivated strategic partnerships with 7th and 20th largest US-based training companies. § Established and cultivated strategic partnership with a top five ($458M) federal contractor in technology training space § Established and enabled channel partners with 7 companies. § Forged relationship with the largest supplemental education provider with 700 locations in 20 countries § Built an A-caliber domestic US team of service and sales talent. Recruited staff; led ongoing mentoring/training on GlobalScholar’s full suite of software, services and online educational solutions; and coached consultative sales, customer care and closing best practices. Landed GlobalScholar’s first private label and university level contracts, leveraging expert abilities in relationship-building and consultative skills to conduct adept prospecting, qualifying, specifications, negotiations and close through delivery of product. § Penetrated new markets, landing first-time wins in the established market without deliverable product or history.
As VP Business Development SweakyMedia (2009-2010):	§ Captured $3 million in iPhone game development opportunity. § Acquired $240,000 under contract in Q3 with “A” level entertainer Ice-T by leveraging relationship building skills.  § Originated negotiations with key clients such as Harley Davidson, UFL, National Firefighters Association and NCAA. § Penetrated new markets, landing first-time wins in the dynamically changing market without deliverable product or company history.
As Global Service and Sales Manager at GlobalScholar (2007-2008):	§ Built an dynamic team of multinational (India and US) service and sales talent. Recruited staff; led ongoing mentoring/training on GlobalScholar’s full suite of services and online educational solutions; and coached consultative sales, customer care and closing best practices. § Spearheaded development of strategy, operations, design, delivery and optimization of customer and partner experiences for global support with 24/7 Customer Care Centers in US and India.  Manage on a global scale responsible for attracting, developing and retaining a high performance global support team focused on continuously improving the end to end customer and partner experiences, increasing efficiency, quality, value and operational excellence to achieve continuous improvement in service, sales and training.  § Partnered with others in the broader matrix organization, business group product planning, marketing, operations, engineering and external partners to optimize the operations and the customer/partner experiences. § Opened new distributor and supplier channels in China, India, Latin America and North America which directly resulted in increased service and sales wins. § Penetrated new markets, landing first-time wins in an educational market not readily familiar in the NA market. § Took immediate, decisive steps daily that repaired damaged consumer relationships, rebuilt trust and cemented loyal customer partnerships that have continued to the present day. § Expedited resolution of customer issues with increased outbound customer engagement.
As Corporate Training Manager at Talyst  (2006-2007):	§ Generated $444,000 in income through the optimization of productivity and efficiency in training operations.    § Founded a learning/training and performance metric driven culture within the organization.    § Expedited resolution of customer issues and increased loyalty through increased outbound customer engagement. § Established a training department that served internal and external clients as a revenue center.     § Developed content, materials and training from R&D through deployment § Took immediate, decisive steps that repaired damaged relationships, rebuilt trust and cemented loyal B2B customer partnerships that have continued with clients such as Mayo Clinic and Cleveland Clinic. § Established organization wide customer satisfaction program incented by entire organization bonus metrics
As High School Principal in Public Education (1995-2006):Achievement Highlights (continued)	§ Recognized by PC magazine (2x) as 31st & 38th of top 100 schools in nation, technology implementation, use and infrastructure § Earned “Statewide Principal of the Year 1999” for driving student, staff achievement exceeding learning metrics § Elected Statewide President of Administrators 1999 and Statewide Principals Associations 1998. § Matrix management skills with teams as large as 170 direct reports across disparate groups and locations. § Drove process improvement, strategic planning and financial accountability while increasing services across multiple teams in a complex environment § KPI – Increased student assessment scores, advanced course enrollment, attendance with decreased infractions § Effective change management, relationships by building trust, engagement across disparate teams and disciplines § Strong decisive emergency management in crisis response. Led contrasting staff, student, community teams to return to school in 81 hours in emergency conditions after facility was burned to ground by arson § Oversaw the recovery resulting in $15 million in savings for reinvestment in the first year after recovery. § Facilitated the creation of a $52 million facility by engineering the passing of a $27 million bond levy § Facilitated transition, integration of infrastructure and systems necessary to meet mandated achievement metrics.
As High School Educator in Public Education (1990-1995):	§ Taught Social Science Courses for High School Students § With extended contract taught Severe Emotionally Disturbed High School Students § Coached Football, Wrestling and Weight Lifting § Rewarded with $25,000 in grants for updated curriculum and technology integration.   § Recognized in 3 National Publications for innovative programs and technology usage with students
As B2B Sales Representative at Academic Book Services (1989-1995):	§ Original member of 100 representatives building $26M company in two years § Consistently exceeded quota year over year § Opened new territory against established largest competitor in market § Penetrated market, landing first-time wins in the education vertical without deliverable catalog or history § Established and cultivated profitable relationships with a top ten accounts in each state (3) for territory § Recognized as first choice vendor for service, sales and support to exceed customer expectations

 

Education

MONTANA STATE UNIVERSITY — Bozeman, MTEdd-ABD, Major in Administration, 1999 MA, Major in Administration, 1995 CARROLL COLLEGE — Helena, MT BA in Social Sciences,  minor in Psychology, 1991 College Football Player on Scholarship

Currently enrolled and working progress on:SEO Management from “SEO Book Online Course” 30 Day Challenge Online Course (30DC) (Internet Based Businesses)

 

Languages

Expert written and verbal fluency in English. Beginner in Spanish and Thai

 

Technology

MS Office (Word/Excel/PowerPoint/Access/Project), WordPress, RSS, Streaming Media, All Browsers, WebTrends, QuantCast, CRMs: Salesforce.com, ZOHO, BatchBlue, Tiger. Conferencing: Webex, GoToMeeting/GoToWebinar, Skype, GTalk.  Windows (all), Email Newsletter Campaigns: MyEmma, SendBlaster, Constant Contact, B2B Leads: Jigsaw, NetProspex, Web Search.  Social Media: LinkedIn, Twitter, Facebook, Meetup, Mashable, Hootsuite, Blogging

 

International Travel	Have traveled extensively throughout the globe during the past years, living onsite and/or conducting business in:
	§ India (onsite) § China § Australia	§ Africa § Thailand (onsite) § Mexico (onsite)	§ France § UK (onsite)	§ Canada (onsite) § 44/50 States in the United States(onsite)

LinkedIn Profile Recommendations:  38 people have recommended Justin 

• “Justin brings passion and energy to all the business engagements he is involved in. His natural people skills are an asset to building long-term business relationships.” Steve Judkins, Founder, MemeSpring (colleague), managed Justin at MemeSpring
• When I was researching learning management systems, Justin was the differentiator for Global Scholar. His knowledge of the product, willingness to provide specific information, follow up, and genuine interest were the reasons I made Global Scholar my LMS of choice. Justin combines professionalism with the human touch, two qualities that make him “top drawer” in my book.” — Heather Cornell, President, How Opportunity Works, Inc., was with another company when working with Justin at GlobalScholar.com
• “Justin is a successful, experienced, results-driven manager, who is well-recognized for his ability to lead his team in achieving its sales or other company goals. His employees respect him as a leader and manager and associates who work with him know that he is someone who makes it happen and is accountable to exceeding a sales target, completing a project or meeting a deadline. He is definitely someone you will want on your team to help achieve your organization objectives and grow your business.”  — Gary Thede, President, Boost eLearning LLC, was with another company when working with Justin at GlobalScholar.com
• “I was consistently impressed with Justin’s professionalism and effectiveness, to the extent that our paths crossed in the workplace and I was able to observe his activities. I have no doubt that he made a significant positive impact on GlobalScholar’s business during his term of employment with the company.”— George Henry, Senior Software Development Engineer, GlobalScholar.com, worked with Justin at GlobalScholar.com
• “Justin is an amazing individual with tons of energy and always focused on the customers…. whenever he is dealing with a client you can be sure of positive results He listens well to understand the needs of the customer.” — Murali Nagarajan, Datawarehouse.Manager, GlobalScholar.com, worked with Justin at GlobalScholar.com
• “Justin worked in a different group than I at GlobalScholar – one that I and my team depended upon for information and guidance as to what features and changes might be most key for our customers. His customer service staff’s and his insights were invaluable and always welcome. Justin is a positive, hard working and fun person to have the chance to work alongside. I recommend him to anyone looking for a high energy person who will dedicate himself to the key tasks at hand.” — Jim Kaufman, Sr. Product Manager, Global Scholar, worked with Justin at GlobalScholar.com
• “Justin made me believe that a human being can work for days (not just hours) continuously with big smile on face and consistent enthusiasm and energy at heart. He is a great team-player to work with.” — Nehal Raval, Director of Quality Assurance, GlobalScholar.com, worked directly with Justin at GlobalScholar.com
• “Justin is a professional, goal-oriented and focused on winning on all levels. I had the distinct pleasure of working with Justin on several partnered opportunities and his attention to detail, persistence and strategic mindset were invaluable.” — Adrian Kalman, Business Unit Manager, 360training.com, was with another company when working with Justin at GlobalScholar.com
• “I collaborated with Justin on a project for distant learning company and not only was he very personable and accessible but his breathe of knowledge was astounding. He was always able to answer all my questions immediately and with insight; a refreshing quality in any service oriented business.” — Andrew DiFiore Jr., President & Creative Director, answerYES Interactive, worked with Justin at GlobalScholar.com
• “Customer focused, organized and an uber-positve get it done attitude is what you will find when Justin is on the project or behind the email. As we have worked together across the aisle in similar roles, it’s a challenge to sort and prioritize but Justin’s strength for balancing and insight take over and provide the much needed clarity. A true pleasure to work with.” — Gregg Murphy, Regional Account Manager, Excelsior Software, worked with Justin at GlobalScholar.com
• “Justin is a passionate advocate for his business and his customers. He doggedly pursues the concept of “doing the right thing”, and does so with an impressive level of energy and optimism. He is a good guy to have on your team.” — John Hults, CFO, GlobalScholar, worked with Justin at KU Education Digital
• “I am seriously considering Global Scholar to provide Atlantic University the electronic platform we need to expand enrollments and to enhance the educational experience of our students. Once budget constraints are lifted we will turn to GlobalScholar and Justin Smith to provide such services. Terry Douglas Director of Academic Affairs Atlantic University VA Beach, VA” — Terry Douglas, was Justin’s client
• “Justin or Jay as he is fondly called by his friends and colleagues, has amazing energy…he can work non – stop. He has wonderful ideas and drive to make any project a huge success. I wish him all the very best always.”  — Ami Agarwal, Chief Operational Officer, Global Academic and Management Solutions, was with another company when working with Justin at KU Education Digital
• “Justin is one of the most aggressive and hard working individuals I have been associated with and I would feel comfortable recommending him for any educationally related position.”— Brad Baird, V.P Sales and Marketing, GlobalScholar.com, managed Justin indirectly at KU Education Digital
• “I have worked with Justin at our corporate office and it is an underestimate to say he is high energy that engages our clients and potential clients effectively. He is the hard driving, but positive leader of our Private Label Services and Technology division. His team pushes hard and laughs even harder as a team all pulling in the same direction to meet or exceed their numbers in the GSPL plan. He brings live enthusiasm to the team, those around him and inspires others to do more. He sets reasonable stretch goals for the team, and supports their efforts to reach the goals. The idea if customer centric comes to life with him and his team to ensure everyone is feeling as if they are the only one. I enjoy working with Justin and look forward to each day in the office with him.” — Zack Hughes, Sr. Systems Administrator, GlobalScholar, worked with Justin at KU Education Digital
• “Justin brings in high energy to the team. He has high ability to execute and get things done. He is extremely good in working under high pressure situations as well as independently.” — Srinivas Yellayi, Director, GlobalScholar.com, worked directly with Justin at KU Education Digital
• “Justin is a lot of fun to work with and he’s the kind of person you can depend on. He’ll be in the office before you get there and he’ll still be there long after you’ve gone home. He’s what some might refer to as a “workoholoc” and it’s clear that he really enjoys his work. And while he takes his work seriously, Justin is still very approachable and is always eager to help. His positive attitude, diligence and outgoing personality make him a great resource.” — Matt Pearlman, Sales Associate, GlobalScholar Inc, reported to Justin at KU Education Digital
• “Jay is a charismatic leader who is wonderfully able to inspire, equip, and encourage his team. He is an effective coach who can correct and guide his team members without making them feel small or less just because they tripped up or took a wrong tack. Jay understands the dynamics of the business, finds opportunities for the company, and pursues those with the assistance of his team and others. His enthusiasm is contagious–he makes the workplace fun.” — Constance Boyer, HR/Benefits Administrator, KUE Digital Inc/GlobalScholar.com, worked with Justin at GlobalScholar.com
• “Justin is an experienced and enthusiastic professional who is committed to improving education outcomes.”— Mark Smith, Corporate Controller, KUE Digital Inc. (dba GlobalScholar), worked with Justin at GlobalScholar.com
• “Justin is a very customer focused. He listens well to understand the needs of the customer. Justin is a good communicator that articulates requirements well. As a manager his people look up to him and he’s a great mentor. Justin is very hard working.” — Ali Alami, Sr. Product Manager/Program Manager, GlobalScholar, worked with Justin at GlobalScholar.com
• “Justin is amazing with the customers…. whenever he is dealing with a client you can be sure of positive results even with the most difficult of clients…. A super manager who leads by example…” — Ami Agarwal, General Manager, tutorbene.com, was with another company when working with Justin at GlobalScholar.com
• “Justin is a skilled, personable team leader. As I assisted Justin’s team with editorial contributions and process improvements, he was readily receptive to my ideas. Mutual trust was part of our working together to move his team forward and, as you know, trust is key to collaboration. Justin exhibited great initiative to shape his team, containing both local and remote staff, and to help the organization as a whole try to meet ambitious goals. I found him always energetic and just plain fun to work with.” — Brian Benson, Senior Technical Writer, GlobalScholar, worked with Justin at GlobalScholar.com
• “Justin is an amazing co-work, always upbeat, motivated, ready to get things done. Awesome person, always ready to help.” — Muamer Hodzic, Search Engine Marketing Manager, GlobalScholar.com, worked directly with Justin at GlobalScholar.com
• “Justin Smith has taken a broken department and brought cohesion, accountability and traction. I consider it a true privilege to have worked with such an intelligent, achievement minded and yet very human individual. Prior to Justin joining GlobalScholar, our customer service department was ineffective and morale in the department was very low. Today he has spearheaded our expansion with an offshore CS department and helped improve morale and effectiveness within the local team as well. If you need something done quickly, effectively and appropriately, you will not find a better person than Justin Smith.” — Taiki Phillips, QA, GlobalScholar.com, managed Justin indirectly at GlobalScholar.com
• “Justin is an outstanding manager with great organizational skills and is willing to go above and beyond for both the company and his staff. In just a few short weeks he has turned a chaotic dept. into a machine that is driving forward at a rapid pace. Working with Justin is a pleasure, as even when things are crazy and shifts are long, he always has a smile on his face and a positive outlook.” — Laura Sherritt, Customer Support Specialist, GlobalScholar.com, reported to Justin at GlobalScholar.com
• “Justin’s great to work with. He’s energetic, committed, positive; a great mentor for his staff and a tireless problem solver. He shrugs off distractions and stays focused on gaining ground. I’m happy to recommend him.” — Steve Toutonghi, Senior Program Manager, GlobalScholar, worked with Justin at GlobalScholar.com
• “Justin Smith is an excellent manager. When I worked for him, he was a constant help and consistent in his support. He was clear in defining each task and was always willing to provide the full support expected of a manager so that the tasks could be completed. Justin also has skills that serve his employer well. I have worked as a senior manager for a large organization, and would have been glad to have more managers like Justin. He keeps his staff motivated, acts as an appropriate buffer between his people and superiors, and is able to keep a multitude of projects moving along on time and on budget. I enthusiastically recommend Justin for any management position that involves motivating and supporting a team of talented professionals. I would gladly work for him again in any position for which my skills would be appropriate.”— Robert Sprackland Ph.D., Corporate Trainer, Talyst, reported to Justin at Talyst Inc
• “Justin was able to bring both strategic and tactical plans to solve the training issues that had arisen at Talyst. He constantly reached out to partner teams with solutions to help increase customer satisfaction. Great experience working with Justin.” — Chris Norby, Manager, Program Management, Talyst, worked with Justin at GlobalScholar.com
• “Justin is a strong customer advocate who truly understands how to drive global customer support and global customer satisfaction. He is an excellent manager, skilled at prioritizing and focusing resources to consistently deliver on commitments to the customer. He is absolutely an asset to any organization committed to its customer base.” — Heather Roraback, Sr. Recruiter, GlobalScholar.com, worked with Justin at GlobalScholar.com
• “As a vendor, I provide Customer Service Training for TALYST. Contacts had always been amicable and when Justin arrived as the Corporate Training Manager the professional interaction was ratcheted up many, many notches. His organizational and motivational skills were very apparent from the start. His enthusiasm seemed boundless and his communication with me made it incredibly easy to provide the services I offered. I would gladly recommend Justin.” March 1, 2008  Jan M. McLaughlin, Owner, Your Communication Connection, worked with Justin as an outside vendor for Talyst Inc” — Jan M. McLaughlin, CSP, Owner, Your Communication Connection, was a consultant or contractor to Justin at Talyst Inc
• “Justin was a leader, not a manager. His skills in logistics and operations backed by his tenacity and a “can do” attitude allowed individual contributors like myself to excel in what I do. I would work with Justin any time!” — Joyce Baltazar-Davis, Training Specialist, Talyst, reported to Justin at Talyst Inc
• “I have been a training manager before. I know what it takes to run a successful training department. Before Justin came on board, we didn’t have a functional training department. Justin, in a very short time, established highly functional training programs for internal as well as external customers. I find his demeanor very refreshing and I am amazed at his energy level he brings to the job. I can be contacted to give a verbal recommendation as well. (360) 301-9158″— Ron Selig, Technical Writer III, Talyst, worked indirectly for Justin at Talyst Inc
• “Justin created a first-class internal and customer facing training department at Talyst. He established internal training on both internal business processes and Pharmacy and automation domain knowledge at Talyst. He developed numerous on-site training programs and Webinars for customers on our product suite. Justin was an excellent leader at Talyst. He brought together a knowledgeable team of trainers and established a mentoring network for each employee. He made things happen quickly at Talyst and developed a professional training program from ground zero. Justin was a pleasure to work with and would go out of his way to help his colleagues. He will be a great asset to any training department.” — Marni Wallace, Product Manager, Talyst, worked indirectly for Justin at Talyst Inc
• “did a great job in setting up trainings and providing momentum there.” — Bipin Karunakaran, Software Dev Mgr, Talyst, worked with Justin at Talyst Inc
• “Justin has done a fantastic job of taking Talyst’s training to the next level. He has created a profit center for the company by quickly creating a training curriculum that is meaningful to our customer base. By producing super-users of our products within the hospital pharmacy sector he has helped to alleviate unhappy customers and increased customer satisfaction—which ultimately will make us more competitive in our market place. Justin is enthusiastic and works well across departments as a team builder.” — Casey Cram, Marketing Communications Director, Talyst, worked with Justin at Talyst Inc
• “I am project manager for a team of which Justin was a member. I have found Justin to be highly motivated, pro-active, and responsive. He consistently stepped up to contribute and offer resources to the project with a positive attitude. Without his participation, it is doubtful that commitments for deliverables from our team would have been met.” — Ron Cockrell, Project Manager, Talyst, worked with Justin at Talyst Inc
• “Justin is an energetic and enthusiastic Manager, he was able to work with the all the departments taking their input and his to create a training plan for the customers quickly and effectively. Justin was able to provide me with Training documentation for adding to RFP’s which was effective in acquiring additional business for Talyst.” — Cindy Ferguson, Sales Coordinator, Talyst Inc., worked with Justin at Talyst Inc
• “Justin, and I were involved with developing a better partnership with our clients. This project was designed to set the proper expectations, and develop a strong training program in the pre-contract and installation phases of our projects. Justin is a very determined individual that does not allow items to stay idle. He helped develop a collaborative environment between the operations/sales/training departments. He engaged the proper resources, and met deadlines for the project.” — James Cassity, Project Manager, Talyst, Inc, worked with Justin at Talyst Inc.

 

Many more available upon request: